When you place an order, we ask you to provide information to complete and fill the order by filling out and submitting an on-line form. This information includes your name, mailing address, e-mail address and credit card information. To continuously assess the value of our on-line shopping experience, we may track the way customers use our site; however, this information is analyzed only in the aggregate and not at the individual level. Vogelzang.com has a strong history of providing excellent customer service and our goal is to continue this tradition. When buying from us on-line, you can shop with confidence. While no one can make an absolute statement that communications are 100% secure, we use industry standard encryption technology and secure ecommerce servers to maintain security of your personal information on-line.